Before debt collection becomes necessary

Collect overdue invoices without losing good customers.

ItsEasy Collections gives your team a controlled process for reminders, approvals, payment arrangements and escalation before you appoint an external debt collector.

Manager approvalSales reviewFull audit trail
EarlierAct before invoices become bad debt
SaferHuman approval protects against bad data
CheaperTry internal recovery before agency fees
ClearerOne history of every action and reply

Approval-led automation

Follow up at the right time, without losing control.

Set the timing once. ItsEasy Collections checks the latest invoice data and routes every proposed action through your approval policy before it reaches a customer.

3 days beforeCourtesy reminderEmail prepared for approvalEmail
Due datePayment reminderLatest balance checked firstEmail
7 days overduePersonal follow-upManager and sales reviewEmail + WhatsApp
14 days overdueFirm reminderReply or arrangement optionsWhatsApp
30 days overdueEscalation reviewHuman decision before handoverManager
Automation stops when:Payment receivedCustomer repliesInvoice disputedAccount on holdPromise to pay recordedChannel opt-out

A practical recovery process

From overdue invoice to a clear next action.

01

Bring in invoices

Start with secure CSV import, then connect QuickBooks as the financial source of truth.

02

Check and approve

Managers approve the action and salespeople flag relationship or data concerns.

03

Contact consistently

Send approved email and WhatsApp messages according to your company policy.

04

Resolve or escalate

Record payment, dispute or an approved arrangement, then escalate only when necessary.

Built for responsible collections

Automation answers to people, not the other way around.

Every communication passes through policy, data-quality and approval controls.

  • Manager approval firstAuthorise the account and proposed action.
  • Salesperson review secondCatch relationship context and human error.
  • Final balance checkStop when payment or a credit changes the invoice.
  • Automatic safeguardsPause on replies, disputes, promises, holds and opt-outs.

Early access

Tell us what is sitting overdue.

We will review your collections process and confirm whether ItsEasy Collections is suitable for your business.

Request early accessNo obligation